Quality Assurance

Service Description

Our team offers tailored quality assurance programs that include regular audits, inspections, and performance reviews. We assess your operational practices, policies, and staff competencies against industry standards such as CQC and Ofsted requirements. Through detailed reports and actionable recommendations, we identify strengths and areas for improvement, enabling you to implement effective quality improvement strategies. We also provide support with incident management, safeguarding procedures, and staff training to ensure your team remains compliant and confident in their roles. Our proactive approach helps you prepare for inspections, enhance service user satisfaction, and uphold your reputation as a trusted care provider. Thrive Well Support Ltd aligns its services with the following key legislation and guidance: The Care Act 2014 Equality Act 2010 The Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 Health and Safety at Work etc. Act 1974 Human Rights Act 1998 The Local Authority Social Services and National Health Service Complaints (England) Regulations 2009 Management of Health and Safety at Work Regulations 1999 Safeguarding Vulnerable Groups Act 2006 The Health and Social Care Act 2008 (Amendment) Regulations 2012 In line with our commitment to good governance, our comprehensive Quality Audit Package is designed to support your organization in meeting Regulation 17 of the Health and Social Care Act 2008, which mandates regular assessment and monitoring of service quality and safety. Our Quality Audit Package Organized into a clear, user-friendly structure, our package offers up to 140 customizable audits and forms tailored to your specific needs. These are divided into key sections: Caring Audits Demonstrate how your organization delivers compassionate, respectful care through areas such as: Care Relationships Involvement Privacy and Dignity Effectiveness Audits Showcase compliance with essential service standards in areas including: Healthcare delivery Mental Capacity and Consent Meeting Nutritional Needs Partnership Working Premises Standards Effective Staffing Responsiveness Audits Evidence your organization’s responsiveness in: Managing Complaints and Concerns End-of-Life Care Person-Centered Care Planning Safety Audits Ensure safety protocols updated